Web ERP and Android Mobility Integration in Digital Trolly Care (DTC)

Before implementation of the DTC platform, the client faced several operational and maintenance challenges:

• Lack of proper asset tracking mechanism
• Heavy dependency on manual records
• No preventive maintenance process
• High dependency on old software developer
• Delayed technical support and issue resolution
• Difficulty in tracking outsourced assets
• Poor accountability management
• No centralized digital reporting system
• Frequent asset downtime and maintenance delays
• Limited visibility of asset movement and repair history

These issues directly impacted productivity, maintenance planning, and operational efficiency.

Chittaranjan Info Solutions Private Limited developed a complete digital ecosystem through the Digital Trolly Care (DTC) platform consisting of:

1. Web Application

A centralized management system for administrators and management teams to monitor assets, maintenance activities, reports, and workforce operations.

Key Functionalities

1. Asset master management
2. Outsourced module management
3. Preventive maintenance scheduling
4. Reactive repair management
5. Real-time asset monitoring
6. Digital reporting dashboard
7. Workforce accountability tracking
8. RFID integration support
9. User and role management

2. Android Mobile Application

A field-ready Android application developed for maintenance teams and operational staff.

Mobile App Features

1. Real-time data capture
2. QR/RFID asset scanning
3. Repair and complaint logging
4. Maintenance activity updates
5. Asset movement tracking
6. Digital inspection reporting
7. Offline-friendly operations
8. User-friendly mobile interface

Effective Asset Management
Centralized monitoring and lifecycle management of industrial assets.

Tracking Solution / RFID
Real-time tracking and monitoring of asset movement and maintenance activities.

Preventive Maintenance
Scheduled maintenance planning to reduce unexpected breakdowns and improve equipment reliability.

Reactive Repair Management
Quick reporting and resolution of repair activities with proper tracking and escalation.

Digital Reports
Automated report generation for operational transparency and management review.

Defined Accountability
Role-based access and activity tracking improved workforce accountability.

Trained Workforce Management
Improved coordination and monitoring of operational and maintenance teams.

Easy Asset Tracking
Simplified monitoring of asset location, repair history, and operational status.

High Uptime
Improved maintenance efficiency resulting in increased operational uptime.

The Digital Trolly Care (DTC) solution is being utilized by leading manufacturing and industrial organizations, including:

• Mahindra CIE
• TATA Autocomp IPD Chinchwad
• Gabriel India Ltd.
• Atlas Copco (India) Ltd. Talegaon
• Atlas Copco (India) Ltd. Chakan
• Atlas Copco [India] Ltd. – Deburring and Polishing
• TATA Autocomp Systems Ltd.

• Successful deployment of Web and Android applications
• Smooth transition from manual to digital operations
• RFID and tracking-based implementation support
• User training and onboarding assistance
• Centralized maintenance monitoring
• Real-time reporting and operational visibility

After implementation of the DTC platform, customers experienced major operational improvements:

Operational Benefits

• Improved asset tracking and visibility
• Reduction in downtime
• Faster repair response time
• Better preventive maintenance planning
• Increased workforce accountability
• Improved operational efficiency
• Reduced paperwork and manual dependency
• Better management reporting and analytics

Technical Benefits

• Reliable and scalable application architecture
• Mobile accessibility for field workforce
• Centralized and secure database system
• Improved support and maintenance process